Privacy Policy

How we collect, use, and protect your information

Last updated: January 2026

Introduction

Vates ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vatescorp.com or contact us through our services.

Information We Collect

Information You Provide

When you use our contact form, we collect:

  • Name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • Message content

Information Collected Automatically

When you visit our website, we may automatically collect certain information if you have consented to analytics cookies:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services
  • Communicate with you about our services
  • Improve our website and services
  • Analyse website usage (with your consent)
  • Comply with legal obligations

Cookies

Essential Cookies

We use essential cookies that are necessary for the website to function properly. These include:

  • Cookie consent preferences
  • reCAPTCHA (spam protection for contact forms)

Analytics Cookies

With your consent, we use Google Analytics to understand how visitors interact with our website. You can accept or reject these cookies when you first visit our site, and you can change your preferences at any time by clearing your browser cookies.

Data Retention

We retain contact form submissions for 24 months or until the enquiry is resolved, whichever is longer. For ongoing business relationships, data is retained for the duration of the relationship plus 24 months.

You may request deletion of your data at any time by contacting us.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in operating our website (e.g., hosting providers)
  • Legal authorities when required by law

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Do Not Sell My Personal Information

Vates does not sell personal information to third parties. We do not engage in the sale of personal data as defined under the California Consumer Privacy Act (CCPA) or any other applicable privacy legislation.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: